Privacy Policy

Privacy Policy

Effective Date: 01 Jan, 2025

Shorten.so (“we,” “our,” or “us” powered by Shorten World) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our URL shortening services. By accessing or using Shorten.so, you agree to the practices outlined in this Privacy Policy.


1. Information We Collect

Information You Provide to Us
  • Account Information: When you register for an account, we collect your name, email address, and other relevant details.
  • Custom URL Data: Any information you input when creating custom URLs, such as tags or metadata.
Information We Collect Automatically
  • Usage Data: Information about how you interact with Shorten.so, including the links you shorten, click rates, and referral sources.
  • Device and Log Information: Data such as your IP address, browser type, operating system, device type, and access times.
  • Cookies and Tracking: We use cookies and similar technologies to enhance your experience and analyze usage patterns.
Third-Party Information
  • If you link third-party services (e.g., analytics platforms or social media accounts) to Shorten.so, we may collect information shared by those services.

2. How We Use Your Information

We use the information we collect for the following purposes:

  • To provide and improve our URL shortening services.
  • To track and analyze link performance, click rates, and usage patterns.
  • To customize your user experience and offer personalized features.
  • To communicate with you, including sending updates, promotions, or service announcements.
  • To enforce our Terms of Service and protect against fraudulent or malicious activity.

3. Sharing of Information

We do not sell your personal information. However, we may share your data under the following circumstances:

  • With Your Consent: When you explicitly agree to share your data with third parties.
  • Service Providers: With third-party vendors who help us operate Shorten.so, such as hosting, analytics, or payment processing services.
  • Legal Obligations: If required by law or in response to legal requests, such as subpoenas or court orders.
  • Business Transfers: In the event of a merger, acquisition, or sale of our assets, your information may be transferred.

4. Cookies and Tracking Technologies

Shorten.so uses cookies, web beacons, and other tracking technologies to:

  • Enhance functionality and user experience.
  • Analyze traffic and performance of shortened URLs.
  • Support advertising and marketing initiatives (if applicable).

You can manage cookie preferences through your browser settings. Disabling cookies may affect the functionality of the service.


5. Your Choices

  • Access and Update: You can access and update your personal information through your account settings.
  • Opt-Out of Communications: You can opt out of marketing emails by using the unsubscribe link included in the emails.
  • Delete Account: Contact us to delete your account and associated data.
  • Tracking Preferences: Adjust your browser settings to manage cookies or tracking preferences.

6. Data Retention

We retain your data for as long as necessary to provide our services and fulfill legal obligations. You may request deletion of your data at any time by contacting us.


7. Security

We implement industry-standard measures to protect your information, including encryption and access controls. However, no system is entirely secure, and we cannot guarantee absolute security.


8. Children’s Privacy

Shorten.so is not intended for individuals under the age of 13. We do not knowingly collect personal information from children. If you believe we have collected such information, please contact us to remove it.


9. International Data Transfers

If you are accessing Shorten.so from outside US, your data may be transferred to and processed in US. By using our service, you consent to such data transfers.


10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated effective date. We encourage you to review this policy periodically.


11. Contact Us

If you have any questions or concerns about this Privacy Policy or our practices, please contact us here


Thank you for trusting Shorten.so. Your privacy matters to us!